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Store Policies

It is Wilkes Community College's policy that all customers wear a face covering when in the buildings.  This is true for the bookstore, as well.  Face coverings are required.  We also request that you socially distance by observing the arrows and other markers on the floor.  Refunds may be granted provided the following are observed:

  • Cash register receipt is REQUIRED.
  • New textbooks must be in new condition, including supplemental materials, CDs and/or access codes.
  • Access codes must not have the covering removed and may not be accessed.  
  • Shrink wrapped textbooks must still be in shrink wrap.
  • Full refund may be granted through the first week of classes or 7 days after purchase.
  • Partial refund may be granted during the second and third week of classes (except during summer term), at the discretion of management. 
  • Refund will be in the same manner as payment (e.g. check for check, credit card for credit card, cash for cash, and financial aid for financial aid.)
  • Refunds for non-textbook purchases must be made promptly and returns after one month will be accepted at the discretion of the bookstore manager.